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"Difficult thermostat - with no temperature settings"

"Excellent hotel with great service in perfect location! Thank you. "

"Location, location! On the edge of popular market square, loaded with restaurants and historical sites. Cabs and bus transportation a few yards away. Special mention to breakfast room staff. Natalya and her coworker (sorry I did not catch her name)were on top of everything every minute, and I thoroughly enjoyed chatting with Natalya every morning while she buzzed around the room replenishing food, removing dishes and performing general cleaning. Housekeeping should also be mentioned. Everything was spotless, and it was a pleasure to have daily cleaning in the room, as this practice has been diminished at many hotels. I did notice that most guests were my age or older, and wonder if Rezydent Hotel is classified as a "pensioners" hotel, not that it matters. Like me, I assume other guests were attracted by bargain rates."

"Room was fabulous, staff very friendly and helpful "

"We had a room on the interior of the 3rd floor so not much of a view but a large skylight with a motor driven shade. It was super cozy and very quiet, and very large. Well appointed with free waters and a Nespresso machine and hot water kettle (and caffeinated and decaf options for coffee and tea). Mini bar, but we didn’t use it. Shower was nice, though slightly hard to keep the water hot. The array for breakfast was so lovely and the staff there and in the hotel was very attentive! Fantastic location for restaurants and sight seeing. We would definitely come back (and we loved Krakow). "

"Nice parkside location next to tram lines. Airport express bus #300 ($1.20 US when I used it) was 25 min and located a block away. Everything in Krakow is walkable from here or you can hop on a tram. Hotel was quiet. Castle was a short stroll away. "

"Clean room and friendly and helpful staff. My room was on the smaller side, but overall a nice experience"

"Great value hotel in a fantastic location, just a couple of minutes from walk from the main square. Breakfast was really good, we didn’t have it included but were able to get a discount for staying in the hotel. Rooms were spacious, didn’t use the kitchen facilities but all seemed good. Would definitely stay again. "

"The location is excellent. It’s right next to Old town, The Castle.Easy walk from train station ( 20 mins train from airport) The cost £6-7 one way for two. The room is good size with everything what you need. The breakfast is the best in European countries. The reception is so helpful, the Bar is great. As Expedia member we received the bottle of Italian Red wine and quality is perfect. Just one little note - trams , you can hear through double glazed windows but it’s not crucial. Maybe request a room faced yard side? We would like recommend Hotel to every guest.Thank you "