Search Chalets in Willow

"WARNING! Expect "damage fee" upcharge! Hotel was fine, seemed like a good value. We always take care to clean up our hotel rooms before we leave/bag all trash/leave a tip etc. We have NEVER been charged a damage fee because we don't damage the property! A few days after check out I was charged a $125 damage fee. I contacted the hotel and got a total run around...told we stained sheets and was told the manager would send me pictures, then the manager wasn't there but would send me the pictures of the supposed destroyed sheets. Of course no one contacted me so when I reached out again was told they couldn't send me pictures of the supposed damage, then told I needed to contact Expedia etc. I think this is their scam and many people probably don't notice the sneaky extra charge. I would absolutely avoid this place! Who knows what other shady things they might try? "

"Room is clean. Staff was friendly. Check-in was fast. Parking was free and there was adequate space."

"Dirty and overpriced. The hotel is next to the train tracks and the hotel has no soundproofing. Sounding like elephants were walking on the ceiling."

"The pool was very nice! The hotel was very clean,comfortable,staff helpful ,and delicious coffee in the lobby and at meals..the breakfast buffet was very good!!"

"Great staff, clean spacious rooms"

"The hotel was crawling with inconsiderate families with extremely loud children"

"It was a great place to relaxing and nice view from the window was amazing I would recommend it "

"Staff very courteous. "

"Staff was courteous and the room was very clean. The heat in the room was too intense. The bed/mattress was way too high. You had to climb into the bed. "