"Well this booking was made on the whole purpose of having a relaxing weekend after running 350km for charity over the past few months. So we booked here for the hot tub and the relevant ease of running a Park Run on the Saturday. After running this Park Run we returned back to the accommodation for our day of in and out of the hot tub. Although this turned out to be turned off so we had an ice bath, not advertised on the website. We then were told that we would get a nights refund for this...