"Hi, I had an overall great stay at this hotel. One of my favorite features was the outdoor pool—it was clean, relaxing, and a great place to unwind. The staff was also incredibly friendly, helpful, and welcoming throughout my stay. The only issue I experienced was that the AC in my original room didn't work. Initially, I was offered a room with an air mattress, which wasn't an ideal solution. However, after speaking with the supervisor, she was very understanding and quickly moved me to a much...