"Awesome and unique lobby, amazing rooftop deck, and super delicious breakfast buffet! The room was small but high tech. But the location next to Tower of London and the tower hill tube stop was phenomenal!"

"This should have been a great stay but sadly it wasn’t. Only one lift was working for a start and when I got to my room I was unable to get in. I returned to the front desk to be told that I needed to push the door very hard to get it open. Should it be necessary to shoulder a hotel door to open it? The blinds were a nightmare. I woke early and they jammed when I tried to open them. Reception said there were no maintenance staff in but offered me a free breakfast. Better than nothing I guess. I...