"It was a great location for concerts at Wembley stadium but hotel is looking tired and not well maintained. Use to be 4 star. The lift was out of order so up 3 flights of stairs with luggage was not ideal. The room needed refreshed TV was not working, damage to skirtings and broken light fittings."

"Room too small for 2 people compared with the pictures ."

"This Hotel is one of my best ever finds, it is a fabulous hotel, with extremely helpful staff. I can't fault anything, the air con was a life saver, the breakfast was lovely in such a nice room. We had dinner in the garden on our second night which was such a calm relaxing space, I cannot recommend highly enough this lovely hotel."

"Room very small but modern, clean and comfortable. AC in the room was particularly welcomed in the June heatwave! Helpful staff and very close to Earls Court tube."

"super friendly and helpful staff. equipment could do with some upgrades. on-switch in the kettle in my room was partly broken. kitchenette in my daugther's room couldn't turn - which meant the cabinet door was in the way of the microwave oven which therefore can't be open."

"Great location in between the two for Kew gardens and Wembley in the same weekend. Locaged right next to morrisons and the market so perfect for a breakfast before heading out and plenty of street parming available nearby. Front desk staff were very helpful, we checked in on arrival at 12.15pm so very early and were given a nice spacious room on floor 3. Beds were comfy but only had 1 pillow each and bedding very thin but perfect for the hot weather while we stayed. Air con didnt work but a fan...

"Peter at the front desk was always there with the answers to all our questions"