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"We loved our stay here, it was so near to whitby centre. The room was good, a negative is no where to dry towels. We had to ask for more coffee and sugar, as we were staying three nights. We will recomnend a stay at Penny Hedge. Staff could not do enough for us , all very friendly and polite. We will come again now we know of the hotel . Caroline and Laura were helpful , we rang because we could not quite find your location on our sat nav. staff helped us on this matter and then found you quickley. kind regards to all at penny Hedge. Ann and David Jackson."

"Location of the hotel. The staff were friendly, knowledgeable and efficient."

"Lovely hotel staff and great food and service "

"Decor amazing…all finished to a high standard. Facilities were amazing. Comfort was unreal. Best power shower I’ve ever been in and we travel regularly. So chuffed with it we have booked to go again next month! "

"Great stay again.."

"I've stayed in many of the Britannias around the UK. IF you can get a room relatively cheaply and don't expect too much, you can have an excellent stay. At The Grand you get an unbelievably beautiful buil"

"Very clean and welcoming. Love, attentive and friendly staff. Great food and warm well furnished homely rooms. Great place for a relaxing break. "

"Lovely modern hotel, fab food"

"Room was spotless. Staff that we met were friendly, helpful and so polite "