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"Clean room, great staff, good breakfast. Nice place to stay for an event at Excel."

"This would be my 3rd visit at this hotel as with work pressures, I like to escape from home and check into an hotel for the night every now and then! Faheem and Halima were amazing! Halima went the extra mile and provided me with a lovely room on the 7th floor with stunning views. Thank youuu :) Both staff were professional, efficient, helpful and friendly. Overall, I had a great stay and look forward to my next visit. "

"Can’t fault this apart hotel, great location, great staff and only minutes away from the tube. Will definitely be staying again. "

"Parking has gone up to £6 a day now, Breakfast is great apart from their coffee machine which is terrible, it didn't use to be like that a few years back, they must have changed it. Beds are comfortable, pool and sauna is nice but their steam room hardly has any steam, it needs an upgrade. Staff are nice, hotel is quiet which I prefer. "

"Super service. I was initially given a room with no WIFI as there was a fault. I also discovered the room had no phone signal. As an Autistic, solo traveller this was extremely problematic. However, the WONDERFUL staff immediately apologised, upgraded me (at no charge) to a room with full connectivity and also gave me some free bar tokens as a further apology. Absolutely first class service. I didn't catch the manager's name (she was on duty Sat 10 April) but she and her front desk team were a credit to Tribe. I shall 100% return for my next London visit later this year. Thank you."

"The staff are the saving grace of this hotel. They were helpful and caring. As a Disabled user I found the room given was not that shown on Expedia website. Was unable to have access to a shower the first night. Changed rooms for following two nights. Space for wheelchair limited. Lifts to rooms small. Couldn’t charge phone or hearing aids as no usb outlets. Not really geared up to solo disabled travellers"

"Great location for an overnight stay before a flight from London City - just 5 mins walk. Clean, comfortable room and polite staff throughout the hotel. The food was good and we enjoyed the local beer on draught. "

"We arrived late. So obviously wanted to get checked in quickly. It was slow and the girl on reception was abrupt! We then went upstairs to get ready. My partner was using the hairdryer, which blew up, I immediately went downstairs to get a replacement. I was told housekeeping would bring one up later! I stressed the point it was needed asap. However, again I was told it was the job of housekeeping. So my partner could not dry her hair. Finally when we arrived back about 11.40 we were told the hairdryer had been replaced. The stay was disappointing. We travel a lot but will not return to this hotel!"

"Breakfast was good "