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"Overall the staff, service, amenities, spa, kid activities and in-hotel restaurants were wonderful. The only complaints might be around the air conditioning usually in the morning. Being on the top floor paying for a premium service/room I would have expected comfort level of temperatures throughout the floor and elevator at any time of day. Hotter temperatures kind of ruin the experience if you sweat on the way down to the club lounge for breakfast right after taking a shower."

"Checked in Melia Chiang Mai, when we opened the door and entered the room, we could only describe it as "Wow"! The space is spacious and comfortable, and the interior is clean and tidy! The surrounding environment is also quite quiet, and there is a night market nearby, which is very convenient! We dined in the restaurant twice, once at noon and once during happy hour, and the service was very friendly! I believe we will come back to stay again!"

"Room clean "

"Staff was amazing! Property is beautiful and quiet. "

"Modern, comfortable hotel. Well maintained. My standout comments is about Breakfast. I travel a lot and this is about the first one I h ave come across in Asia that had recognised the differences between crispy/overcooked American style bacon and softer British style bacon. Thank you. I'll give you 10/10! And I could also get a decent pot of tea. If the little things matter in life, then this American chain has finally recognised that not everyone likes its hospitality 'American-style!' Well done. "

"Extremely helpful and friendly people "

"My favorite among all stays I have been to Chiang Mai. Very spacious room. Lovely staffs. Great location. Always my 1st choice every time. "

"Very nice hotel, good location for shopping, dinning, massage. The room is bigger than regular standard room"

"April 2025. Highly recommend! There is a huge mall directly across the street. Loved it! My room was very spacious & clean. I had the view of the mountains. Beautiful! Lots of dining options. The breakfast was great & i even had dinner at the hotel restaurant and it was very good! Loved it! 15 min from the airport Would definitely stay here again. "