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"Great"

"Wonderful stay in a great location. I especially enjoyed the sunrise bicycle ride."

"Service staff are above and beyond in making sure we feel welcomed and at home. The entire hotel feels semi-outdoor with tons of open walls and huge windows. Despite this unique environmental set up, the hotel remained super clean and well maintained. Impressive. Room is clean and the belcony is truly one of its kind. This is my best hotel stay experience ever."

"The room is nice and the view is great "

"Great service"

"飯店住宿 與各設施都很讚，食物也很滿意，房內可以直接泡湯看湖景"

"I loved our family room with the loft; very clean and cozy and we had our own balcony with a beautiful view of the tea plantation. The hot pot restaurant was amazing with delicious fresh veggies and was a lovely way to end the day after hiking in the misty forest. The view of sunset from the hot pot restaurant was absolutely stunning! My only reservation would be for elderly travelers as there are stairs and some steep pathways- they would need some assistance with luggage and walking. Breakfast was delicious! I’m so grateful we stayed here. Thank you! "

"Very friendly "

"The thermal spas are amazing. Although the outdoor one for us was closed for the two days for cleaning. Overall the hotel outside of the thermal spas is very dated and not the cleanest. we had some holes in linen and it was all a bit grimy. The staff were lovely and the food was great. "