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"Amazing! An obscure shophouse like inn but full of character and good vibes. Hana is so pleasant and helpful, giving us so much information about where to visit and good restaurants. It is walking distance to the boat pier where the sun moon lake is."

"Hot springs "

"The owner, family, and staff are very kind. The place is lovely, and the breakfast is yummy. The Moon Lake area has a fantastic view! I will be back with family and friends."

"My wife and I loved our stay here. Staff was super friendly and helpful, we loved having the shuttle to take us into town, and the views were stunning. Can't wait to come back!"

"Our stay at the Grand Hilai Sun Moon Lake far exceeded our expectations. The welcome we received was warm and attentive, we felt right at home the moment we stepped through the door to our room. The view of the lake was breathtaking and the room was decorated so nicely. The General Managers and staff were so helpful and accommodating. The breakfast buffet is generous and delicious. The spa experience was top notch and Jasmine, my therapist was so intuitive and had a wonderful touch. The Grand Halai is one of the best experiences I’ve had top to bottom. I can’t wait to come back. "

"Very friendly "

"Beautiful place and excellent employees "

"It would be great if the building has an elevator. "

"The selling point of this place is its location from where you can walk 15 minutes up a small hill to see Alishan sunrise. This advantage may be the disadvantage the same time, because for these tourists who come to Alishan first time, transportation between the Alishan park entrance (the transportation hub) and the hotel is a little bit confusing. This hotel is half hour bus-driving from the entrance and you must pre-book the hotel shuttle to pick you up at the bus station. But overall my experience there was good and the lady boss was very nice and helpful. The facility and amenity are good."