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"The stuffs are friendly and helpful. The hotel is close to downtown, and many attractions. But its rooms definitely need more improvement. "

"Check-in process was quick. Darren at front desk is friendly and very helpful who helped us enrollment of the hotel program, gave the suggestions of nearby gourmet and attractions. The vibe of the hotel is relaxing. Decoration and furniture are delicate. Room is clean, comfortable and in between luxury and practical. We got an ocean-view room. I particularly enjoyed sitting on the window seat to enjoy the view of the city and the ocean. Worth to mention is that the hotel offers a sparkling water machine (it also comes with selection of cold and ambient ) on the hall way instead of bottled water which is eco-friendly. We love the idea and enjoy the sparkling water so much. We used the gym, the hot spring, and the sauna area which are well-maintained. All in all, we had a great time while staying with this hotel. Especially Darren who treats us like friends telling the story behind the designs . Thanks to Darren Huang making a big plus to our wonderful time in Hualien. "

"Absolutely wonderful. Comfy as!!! Great food!!! Great staff!! "

"Fantastic hotel. Clean with great service. Upgraded us to a bigger room and it was a big WOW!!"

"They made an effort to check on your estimated arrival time and upon arrival, I’m greeted with great smiles and hospitality. Welcome drink is nice too. I got the panoramic view room which is excellent. And breakfast was served in room to let me enjoy the nice view. Grohe shower set is just some of the things u know they value about. Parking is also available and it’s just mins away from lots of eating places. Well maintained and definitely worth every penny "

"A memorable stay. Excellent and impressive services, 10/10. Really appreciated their warm caring. Area is quite, clean and comfy. Highly recommended to this place though its quite expensive. But definitely worth it."

"Amazing stay at Promiseland."

"I did a ton of research before deciding on Hotel Plus and I am so glad I chose this spot. It's clean, comfortable, spacious, close to amenities, service was amazing, breakfast was really good. Everything about this place was on point. Would book here again."

"Nice place and will be back for sure "