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"The room, the staff, the private onsen, and the Kaiseki dinner were all amazing. The staff welcomed us in from the cold, took care of our bags, set us up with our own boots for the snow, and taught us how to tie up our yukata’s within minutes of arriving. It was an immersive experience that felt like a home away from home, and will forever be our favourite experience in Japan."

"Everything was done for a perfect stay, from the delicious food, the comfortable rooms, to the ideal location and delicate attentions. But most of all, the personnel who went above and beyond to make sure our stay was exceptional."

"The room has big space, nice view from both sides. Good hotel Onsen. "

"This hotel opened in December 2024, so it's new and clean. Buffet breakfast is free and you can eat it there or take it to your room in a bento-box. Also, there is a coffee machine near the reception, which is free and available 24/7. "

"The staff and amenities were top notch. We had a wonderful Kaiseki meal that will be a fond family memory for years to come. Thank you for such a memorable experience! "

"A reasonably priced ryokan in Kinosaki Onsen, which is tattoo tolerant. Very good breakfasts and dinner in traditional ryokan style. Very accommodating staff. Nice additions to their onsen area are sauna and outdoor cold plunge, not often found in Onsen. A bit of a hike from town but convenient free shuttle service. "

"Great deal!"

"Smart hotel; it has everything one needs including rubber bands! Very comfortable stay, will try other APA hotels in future. "

"This place was so helpful to us on our trip. From organizing transportation to recommendations of local restaurants. Very friendly and knowledgeable. "