"I frequently visit this establishment primarily for business purposes, but I highly recommend it for both family and leisure travel. It offers an excellent location that is conveniently situated away from the bustling noise of Shibuya while still being close enough to enjoy its attractions. I have been staying here for the past five trips to Tokyo and can confidently say that it is a highly recommended for your next trip."

"The main areas (lobby, hallways, restaurants) were nice enough and clean however our room was not at all what we would have expected for $400/night CAD. The entire hotel was dated and is in need of updating but our room was particularly in bad shape. The air conditioning didn’t work well and we had little control over it. The furniture was all old and worn, not something you would expect for a “nicer hotel chain”. The bathroom had mould and had a terrible sewer smell. It was so bad that we...