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"Great location and amenities, but one disappointing interaction The hotel is in a fantastic location, close to shops and restaurants. The breakfast offered a wide selection of items, and the lounge access was absolutely worth it—great views and a relaxing atmosphere. Our room was clean and comfortable. The lobby is spacious, but surprisingly lacks seating. We sat near the cloak room area on what appeared to be a bench (there were no signs indicating otherwise at the time). A young male employee approached and rudely told us to “get off” without offering any explanation. It was an unpleasant interaction that contrasted sharply with the rest of our experience. Overall, a good stay with excellent amenities, though that moment left a negative impression."

"Nice property, very advanced setting, ofcourse we need to be used to japan space constraint coming from usa "

"Close to the train station (10 minute walk) and nice facilities"

"I've stayed at this hotel several times & will continue to do so. The prices are very reasonable, polite staff, great breakfast buffet & the airporter bus stop is right outside the street entrance. The only down side is the extremely long check-in line. It was a 45 minute wait to check-in! "

"It's a block away from Shinjuku station, one of the exits is right next to the hotel, so can't be beat for convenience. This also means that some of the best food in the world is nearby. What I like about Sunroute is that, though, it's only a block away from one of the busiest stations in the world, even being a block away, it's rather quiet and civilized. 30-minute subway ride from Haneda for circa $5USD. Can't be beat! "

"Prime location and really nice staff and overall just a good stay I would highly recommend and I ended up extending my stay it's best if you want to be in Shinjuku "

"Great location and super friendly staff! Would highly recommend staying!"

"Love the atmosphere, the house cleaning was excellent, the Japanese breakfast was amazing. Location is very convenient to the Shibakoen station and Akabanebashi station. Quiet location away from the city but still close enough to the transit stations. "

"Great hotel in perfect location "