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"This was my first visit to Bristol and I'm glad I found The Bristol Hotel. Excellent location, extremely nice reception staff and a very pleasant room. Indeed, as a seasoned traveller, this was the first time in a long time that I did not ask to change rooms. "

"Hotel is lovely and staff excellent but at least with room I stayed in it was very tired and needed updating. Paint was flaking off the walls, there was what looked like someone's foundation stains on the lamp shade and what looked like water marks/ stains on the walls. To note it can be quite noisy due to town centre location. I stayed mid week and was quite loud. "

"Fantastic hotel, my room was extremely clean and the staff were very friendly. Also a lovely dinner in your Miller & Carter restaurant. Perfect location and the underground carpark is great and a good price £17 for 24hrs. I am looking forward to staying again. "

"My Easter stay at the Celtic Manor was faultless. The staff were helpful, courteous and efficient. A heartfelt thanks to the member of staff who helped me with my bags and gave me a lift to the upper carpark. I am elderly and this gesture was really appreciated. The room was clean and comfortable. I had a lovely swim in the pool and appreciated a stint in the sauna, which was thoroughly relaxing. The breakfast was brilliant, as always, including a cooked breakfast, choice of fruit, yoghourts, toast etc. I am a coeliac and this is catered for. Thank you, the Celtic Manor, for making mine and my family`s stay so enjoyable !"

"Elevator was broken. Old broken down furniture. Black mold in the bathroom. All around horrible property."

"good location with good pool and friendly staff"

"Clean room. Polite and warm staff. Loved the city view from the top floor."

"Great location hotel. Friendly and helpful reception staff. Rooms only cleaned every 3 days which meant we were always chasing for top ups of teabags/milk and toilet roll. Very hard beds. Bar charges a “service charge” for pouring your drink and passing it to you - not table service - which we all found to be somewhat disagreeable . Did not try restaurants. "

"Excellent location being so close to Cardiff Bay and free parking as hotel guest is nice. You can tell the property is quite dated though and could do with some upgrades to rooms. Our air con did not seem to be working or not strong enough so that could be an improvement. Didn't try the restaurant but the bar area seemed nice and relaxing to sit and lounge."