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"The whole property, amenities, staffing was all fantastic. I specially loved the slippers that were complimentary and all water facilities were fantastic! Loved it and amazing experience for all my family. The rooms were gorgeous"

"This is the best hotel in the world! The staff go above and beyond! Everyone is so kind ! The property is spotless and pictures don’t do it justice for how beautiful it is!!! Major shout out to Miho at aomi the Japanese restaurant she made my 30th birthday so memorable ! And went above and beyond! Also enjoyed sunset bar with Axel and the elder gentleman and young woman with short hair who always has such a bright smile on her face! Also Amy from the spa was sooo kind! Last the pool guy at the upstairs sunset pool was incredible as well! This is the first property that was 100/10 for me and made me realize 5 star hotels shouldn’t be called 5 star. Miss you guys and can’t wait to come back- Yolene O."

"Breakfast menu was amazing and the price was great. I wish I had stayed longer. "

"Red bus was so old. its very classical but the door is cracked"

"良くリノベされており、満足いく滞在でした。スタッフの皆さんはとても親切でした。朝食会場が混むのが何とかなればと思いますが、許容範囲ないです。"

"The swimming pool and beach facilities were excellent and well-maintained. However, it was slightly disappointing that there wasn't much marine life to see while snorkeling. On a positive note, the staff were exceptionally professional and friendly. I particularly found the 'eco-friendly' voucher system—which rewards guests with on-site credits for opting out of daily room cleaning—to be both practical and thoughtful."

"Beautiful breakfast buffet and extremely friendly staff. The views from the Palm Towers were gorgeous . My only concern is that most of the amenties are on a pay per use basis and quite expensive for the value they add (think mini golf or par 3 or beach chairs)"

"Amazing property. We loved the breakfast buffet, free drinks, and fireworks in the evening. Will be staying again!"

"Wonderful hotel with impeccable service. Really quiet and clean pools, good onsen and attentive service. We stayed in the Club Wing, and the lounge facility is great. Only downside is the local beach - perfectly clean and has many lifeguards, but man made and has no marine life. It’s not far to another beach in Bise that is fantastic for snorkelling though. For us, this was only a small drawback and the whole family left wanting to stay again. "