"Lovely hotel. The garden lounge and restaurant were lovely. Right beside train station and ancient walls of York. Great location!! Awesome stay. "

"They need to get a chef and the lift working as soon as possible "

"The hotel is in a great location, high up, with great views of the Abbey and the town. There are steps up to the hotel from the town or you can walk up the road (Khyber Pass). There is limited onsite parking which needs to be booked in advance. Room 2 was clean and had a new carpet and bed. It was quite a large room with a sea view. At the time of our visit (Sept. 2025), there was a lot of noisy work being done on hotel improvements, but this will only improve the hotel for future guests. The...

"Very friendly staff "

"We stayed at The Grand last weekend for 2 nights and absolutely loved it. The location is fantastic, right next to the York wall and only a 5-minute walk into the town centre. The hotel staff were so welcoming, and the doormen in particular were incredibly friendly and couldn’t do enough for us. We parked in the NCP car park just around the corner, which was really convenient. Although the pool was closed for renovation (something we were aware of when booking), our stay was still perfect. The...

"Excellent location for what we needed it for x lovely staff x "

"Lovely stay. Parking rules should be enforced more or scrap payment completely"

"Nearby station"