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"Without a doubt I would stay here again. There was some confusion around information given by two different members of staff in respect of the 'complimentary swim' which was disappointing but the restaurant was outstanding and more than made up for that. The food was seriously delicious, the staff in the bar and the waitress service were very helpful and friendly which made for a wonderful evening meal and breakfast experience. Sadly I did not have time to sample the delights of the 'spa', but maybe I shall fit that in on my next visit to the area."

"We didn’t realise there was a £5.00 a day fee to use the pool plus a £2.00 towel hire!"

"The staff were most helpful "

"Room was clean and a/c was cold. Shower was small but thats the UK.would stay again. Staff was very helpful"

"The staff is wonderful. They went above and beyond with their service. The restaurant and bar are very good with great service. Very comfortable setting. The rooms are nice and clean.The decor is pleasant and rooms are bright. I found this hotel to be quiet. They have magnets on the hall doors that shut at night. It stops the noise. I would recommend this hotel and would definitely stay again. "

"The service from the restaurant staff is impeccable. They are trained to a very high standard and we appreciate that attention to detail. We ordered from the Indian food menu and it was delicious with wine recommended by the server. Details that matter such as clean windowsills and soft furnishings and the small leisure centre This is the second stay and we will visit again"

"New, clean and friendly staff. "

"I was very pleased to find a hotel for an overnight stay in Birmingham, given that most hotels were fully booked due to the Black Sabbath farewell concert in the city and other music celebrities performing this week. I was delighted that Holiday Inn star city have availability and not far from main railway station and my place of work""

"Staff was friendly "