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it is a very cozy cabin, although i did not bring my kid with me, i still found out is is a kids friendly place.

Spent one beautiful night at this property. The service was impeccable and the room absolutely beautiful. By far the best airport hotel I have ever stayed in and that number is high. BRAVO!!

The Hotel is very nice the staff are kind the is spacious. however you should go there with your stomach full and buy snacks where you from or buy everything you want because there’s no shops nearby. The nicest thing is you can hang out with the guest at the lobby.

Both dinner and breakfast were excellent. Service in kitchen was good and helpful.

We absolutely loved our stay. Our room had everything we needed. The staff was amazing, I can’t compliment them enough. We looked forward to breakfast every morning, and also enjoyed a few dinners as well (the Hokkaido top sirloin was top notch!!). If ever in Furano again, we will definitely be staying here!

Staff were great, the onsen was awesome, and the breakfast was amazing. Six stars.

Up to Japan's high standards, this hotel has a wonderful staff and clean rooms with great amenities.

The bed was incredibly comfortable and the pillows were huge. It was a very cozy room. Starbucks was a quick 5 minute walk for breakfast.

Tucked into the trees on the side of the mountain this hotel has a great view of Furano below. Plenty of amenities in the hotel, including a very nice onsen (hot spring) and a delicious bakery. The room was very modern and comfortable and Internet was provided through a single Ethernet connection in the room. My travel router provided wifi to our devices through that Ethernet connection. There are several things to do around the hotel (golf, etc.) but the ropeway (cable car) only operates...

The staff were friendly, the room was clean and spacious, and I had a very pleasant stay. I stayed here before heading to the airport and was very satisfied with my experience. I would definitely recommend this hotel!

Location is unbeatable if transferring or traveling through New Chitose. However their included breakfast rivals five star hotels.

Hotel was next to the Chitose station. Plenty of restaurants within walking distance of hotel. There is also an Aeon short walk away. The Onsen at the hotel was nice. Room was clean and good size.

Our family had a wonderful stay at Fenix Furano. We stayed in a two bedroom and one bathroom apartment. It was very comfortable, clean, modern, and spacious for family of 4. The washer/dryer combo was very useful for our long travel trip. The room had a balcony with beautiful view of the city. Breakfast buffet had moderate quantity and healthy choices. Breakfast room was small yet their staff was attentive, standing and waiting to help us. This hotel will be a great accomodation for skiers...

Very clean room almost brand new