"This was by far one of the worst hotel experiences I’ve ever had, and I would never recommend staying here. The first disappointment was that I paid for an ocean-view room but was given a partial ocean view instead. I paid extra for a specific room category, and the hotel failed to honor my reservation. Instead of fixing the issue or offering meaningful compensation, they brushed it off. The customer service was terrible throughout our entire stay. The front desk staff during both check-in and...