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"Everything was great. Excellent service but was surprised when I booked that dinner was not included as with most other ryokans."

"Amazing service all around. We were greeted straight away, shown to our room and the available facilities. The ryoken was very peaceful and clean. Dinner was 10/10 and we had lovely onsens to enjoy."

"An interesting mix of retro western with Japanese style onsen and gardens, this hotel offers rooms with huge, king size beds. We opted for the kaiseki dinner, and they were able to accommodate even though we didn’t reserve it at the time of our booking. The meal was excellent with a range of courses. We drove here, but it looks to be a 20 minute walk from the charming parts of Yufuin"

"Our recent stay was exceptional. The accommodations were very comfortable, and all amenities were meticulously maintained. The onsen and all restrooms were spotless clean, and the services provided were of the highest quality. "

"good!!"

"Very good service from the staff "

"The two of us stayed at ryokan Reimei at the end of March and we booked the reimei room with an open bath. We had the best experience ever. We could go in for a dip whenever we felt like it. The shower is on the outside with the open bath and the coldness of the weather wasn’t a problem for us since the water of the shower was quite warm and you jump into the onsen right after… (I see lots of comments complaining about that). Dinner/breakfast service time and shuttle bus leaving time was chosen at checkin, we could choose between the times that were convenient for us. The dinner and breakfast were not true kaiseki but it was still delicious and fulfilling. We also brought some pudding from downtown before going to our ryokan and I definitely recommend doing that as there’s no dessert component in the dinner kaiseki. This is not our first ryokan and having an open air bath definitely made the experience 10000 times better!!! We will definitely choose the same room again if we’re coming back to yufuin!! "

"I liked that the location is away from the busy are, yet close enough. Good English support. We went up the hill and explored, which I would recomment if you want to get away from the crowd. Just a few good quality shops and art galleries, and restaurants up the hill."

"I love that this hotel was completely different than what I expected. Upon arriving I was pleasantly surprised by the bed & breakfast style of the hotel and the nostalgic memorabilia displayed throughout the hotel as well. The staff was very informative and accommodating to my needs while speaking english. I felt right at home. The free hot chocolate was delicious which I sipped graciously in the living room after a hot soak in the private onsen. I had such a relaxing experience. I am looking forward to visiting Yufuin again and returning to this hotel! "