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Las atenciones del personal

All hotel staff was at all times friendly and professional. They even shared some details about the centuries old hotel.

Everything was good.

The location

Fue una maravilla quedarme aquí. Del momento en que llegué hasta que me fui, las personas del hotel me trataron de forma increíble. Muy atentos con el esguince que tenía, muy amigables, y pacientes con todas las preguntas que les hacía (era mi primera vez en Xela). El hotel es muy limpio, la cama cómoda, y es tiene un ambiente bastante calmadito. Descansé muy bien. Y por la cercanía al parque central, pude ver varias cosas, aún con mi pie malito. Next time I am in the city, I will stay here.

The rooftop view was spectacular! The help from the staff for arranging transport, guides, hiking trips, food recommendations, was over the top helpful and much appreciated! They know everyone and everything about the region. The location of the hotel in town is also very perfect. I can’t imagine staying anywhere else in xela

Beautiful property. Beautiful people.

An amazing place!!! Johann and gabby go out the way to make the whole experience personal and unique. The view is simply spectacular from every room-be it the bar, bedroom, living room or even the restrooms!!!!

Super close to everything. Room was absolutely beautiful. The concert that was there was incredible.

We truly enjoyed our stay at Aviva. Rooms were really great with unique touches. The bed was probably the best I ever had. Great coffee service and lots of little lovely details. We were always addressed by our name and Adam went above and beyond offering advice. Best breakfast by far in the area. Still a little of the beaten path.

Beautiful place with a great view of the lake and a peaceful vibe.

Very nice hotel and close to everything!

Beautiful view, clean and cozy cabin. The host is very nice and responsive.

Absolutely lovely hotel very near the city center! I was only here 1 night but it was perfect and would have been very happy to have been able to stay longer. The room was huge, the bed was amazingly comfortable, the shower worked well, the outdoor space was great - I couldn't have asked for anything more.