"My wife booked this hotel through Trivago, which was then processed via Expedia. After a long flight and difficult trip from Brisbane Airport, I arrived expecting a straightforward check-in process but instead found there was no reception area, only a sign directing me to use an app.
For someone who mainly uses a phone for calls and emails, this was extremely confusing and stressful. After nearly an hour trying to work things out, my wife, who was in another state, had to step in and help. She...
"My wife booked this hotel through Trivago, which was then processed via Expedia. After a long flight and difficult trip from Brisbane Airport, I arrived expecting a straightforward check-in process but instead found there was no reception area, only a sign directing me to use an app.
For someone who mainly uses a phone for calls and emails, this was extremely confusing and stressful. After nearly an hour trying to work things out, my wife, who was in another state, had to step in and help. She...