Find 4 Star Hotels in Feteiras from AED 250

"Everything started out wonderful. The room was clean, the location of the hotel was convenient, and the amenities were as described. Unfortunately, this changed midway through our trip. I noticed someone had used some of my lotion. It was sort of frustrating, but I let it go. Later in the week, while we were out exploring the island, someone entered our room and used our bathroom. They didn’t flush, and visibly used the bidet. I immediately reported this to the front desk who checked the key swipes and insisted no one had entered the room. There was construction on the neighboring rooms (which we also weren’t notified about and they would start hammering and drilling as early as 8am) and we were told they had a master key. There were manual key holes on the door as well which explains why the entry wasn’t logged on the keypad. Because someone entered our room, we had to discard all the food and beverages as we weren’t sure if it had been tampered with. We also didn’t feel comfortable leaving the room because we were worried they would enter again. The front desk agent said he reported the incident to the director, but nothing was resolved. It felt very dismissive. "

"Excellent, clean hotel with superb breakfast."

"Excellent location. Wonderful staff. Front desk reception Sonia is a wonderful person. Definitely would stay again "

"Nice hotel "

"Breakfast Excellant!! Staff Especially Joanna on front desk 5 STAR Will be back!"

"Shiny new location. Staff were helpful and friendly. "

"Yes"

"Gauging people for money cleaning very poor"

"My rating is partially on my stay but more so the staff experience. Background: I have always wanted to visit this property. I am from the West Coast in California and it is a long journey to get there upon arrival. The grounds are absolutely beautiful. It is everything that I wanted in terms of a retreat and a place to really have a sense of peace. Unfortunately, there were two events that happened in rapid succession and I was not happy or enthused at all. Rather than go into the details of what transpired, I would like to go more in depth into their response. We all make mistakes, however, what I found very refreshing was that one, they not only owned up to both incidents, but two, they made every conceivable effort to atone for them. That level of honesty and urgency is ultimately why I would visit this resort again. That level of dignity and respect is very much appreciated and it was because of that that I was able to enjoy the rest of my time there."