"I am extremely disappointed with my experience at UNA Hotels Galles Milano.
My sister and I booked this hotel expecting a relaxing stay, but our experience was disrupted by renovation works taking place directly on our floor. We were never informed about these works before arrival or at check-in.
At around 9:00am, we were woken by loud drilling and construction noise, making it impossible to rest. Had we known renovations were underway, we would not have booked this hotel.
When we raised the...
"I am extremely disappointed with my experience at UNA Hotels Galles Milano.
My sister and I booked this hotel expecting a relaxing stay, but our experience was disrupted by renovation works taking place directly on our floor. We were never informed about these works before arrival or at check-in.
At around 9:00am, we were woken by loud drilling and construction noise, making it impossible to rest. Had we known renovations were underway, we would not have booked this hotel.
When we raised the...
Illian-Mariam