Find 4 Star Hotels in Miami Gardens, FL from AED 528

"This was by far the worst hotel experience I've ever had. From the moment we checked in, it was a disaster. The front desk staff, especially Troy, was rude and unprofessional. We were initially given the wrong room, forcing us to return to the front desk to have it corrected. Once we got into the room, the issues only got worse. There were small roaches throughout the room, visible mold in the bathroom, and the air conditioning unit stopped working. When I tried calling the front desk to speak with a manager about these concerns, my calls were disconnected intentionally twice. We booked two nights and ended up leaving a day early. Troy at the front desk was especially unhelpful and dismissive. Overall, the lack of cleanliness, maintenance, and basic customer service was extremely disappointing. I would not recommend staying here."

"No"

"The elevator is not working, the rooms are very small and the shower was very small that I can’t turn, no shelf to put the bathroom stuff, have to put them on ground and bend, the bigger room on 4th floor with no elevator, some of the stuff not friendly, the USp outlet is not working and the maintenance guy doesn’t not want to confirm that, it was a terrible stay an experience "

"I loved my view from my room and the pool area was very cute and clean, HOWEVER, having to carry all my luggage 4 flights of stairs without any help (i was told no help/ staff was available to help bring it up) was pretty disappointing and frustrating. After reading reviews from past travelers it seems the ELEVATOR HAS BEEN BROKEN FOR A WHILE AND NOT A FEW DAYS. The AC worked good in our room. Second issue, was the construction happening next door, you could feel the whole room vibrating and the noise was just awful and to work from my hotel room was pretty bad. The property didn’t feel pet friendly since there isnt really an area for pets to do their needs other than the front grass but the staff was very friendly to my service dog. The person that checked us in was super sweet and friendly. I liked I could drive to great food spots only a few minutes away. I would stay here again but this issue with the elevator is unacceptable and hope this gets fixed because it wasnt a cheap stay either. "

"Location, cleanliness, responsive staff."

"Pedi limpieza en el cuarto y no vinieron, los banos deberian remodelarse, la atencion del personal es muy buena!"

"We opted for the street view side of the building and still got some beautiful ocean in sight from our room window! Staff were wonderful and attentive. The amenities are currently being improved, but the pool and beach access were perfect for our stay. "

"Nice hotel, nice area. My room had spectacular view to the bay and Brickell’s large business buildings, beautiful sight day and night!"