Find 4 Star Hotels in Pompano Beach, FL from AED 631

"My mom died so I booked the room for my Dad. A week before arrival his dad died so we called the desk and they said manager Carol will cancel since your within cancellation period and I just needed to call hotels.com. When they called she denied approval and refused to cancel or call me back after calling multiple times until Friday at 4pm before arrival. One time a receptionist even checked her office to let me know she was there and I was still sent to voicemail. I decided to make the trip instead of loosing out all the money and I'm glad I didn't send my Dad. Questionable cleanliness and management for SURE. Lots of dirt in the corners and black hairs all over the bathroom (I have blonde hair). The sink was falling apart and the staff didn't clean the soap scum off the bottles on the wall. Not what I expected after booking such an expensive oceanfront room at a resort but should have guessed considering the manager.... yikes ! "

"The hot tun was broken and clearly had been for some time. We received communication about other amenities but not the hot tub. No one seemed willing to talk about it (or be honest about it) and that too, was really frustrating. We ended up leaving after one night and going somewhere else for the remaining 5 nights. There was also limited space at the pool and no place for us to sit…. And we were told that open seats were ‘reserved’ "