In Melaleuca, a hotel must offer a specific number of upscale conveniences to earn a 5-star rating. These may include on-site gyms, gourmet restaurants, saunas and spas, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their superior standard of service. You'll enjoy things like concierge services, in-room massages and nightly turn-down services. Some may also offer extra touches such as welcome gifts.