Flawless guest service is at the heart of every 5-star hotel in Wattsville. From the moment you enter the lobby, staff ensure your every need is met, whether recommending activities and tours or providing a turn-down service. Also, hotels must offer upscale amenities to be eligible for a 5-star rating. These can include luxury bathrooms, saunas or spas, swimming pools, fine dining restaurants and knowledgeable concierge.