"Room's were clean and the staff was extremely helpful and courteous. Location is great if you want to experience a more local vibe"

"Very friendly staff. The staff I spoke to knew English which was very helpful as I knew very little Japanese. Would definitely recommend this hotel to others planning on visiting."

"The staff, room and location were all amazing . "

"Hotel Niwa was so beautiful, we booked the hotel twice in the same month (coming and leaving Japan). It is an oasis in a very busy city. The peaceful amenities make it a perfect stay. I will book this hotel again. "

"Tight rooms, but perfect for touring Tokyo and coming back to sleep."

"The location of the hotel was ideal to access to public transportation (subway and taxi) and Tokyo Station. The room was spacious enough for us (family of 3). Great breakfast selection. All staff and employees were very accommodating, informative and foreigner friendly. We recommend this hotel to everyone! "

"The room was spacious, clean neat and tidy, "

"The hotel changes towels and takes out the trash everyday during our three days of stay. We enjoyed the hot spring and the location was great. Check in and out was easy and staff was kind. Only suggestion I’d give was breakfast choice was very limited. "