Hotel Elcano Acapulco

3.5 star property
Relax in style at this beachfront property near Condesa Beach with a pool, cabanas, and Bambuco restaurant for al fresco dining.

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Hotel Elcano Acapulco on Costera Acapulco's sunny shoreline offers an outdoor pool with a poolside bar, beachfront cabanas, and al fresco dining at Bambuco restaurant. Free WiFi, on-site shopping, and helpful staff add convenience and enjoyment.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

About this property

Hotel Elcano Acapulco

  • Family-friendly hotel near Papagayo Beach
  • Take advantage of a poolside bar, shopping on site, and a hair salon at Hotel Elcano Acapulco. This hotel is a great place to bask in the sun with a beachfront location, free beach cabanas, and sun loungers. The on-site restaurant, Bambuco, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • Other perks include:
    • An outdoor pool and a children's pool, along with sun loungers
    • Free self parking
    • Buffet breakfast (surcharge), babysitting (surcharge), and a porter/bellhop
    • A front-desk safe, wedding services, and concierge services
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 180 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
  • More amenities include:
    • Bathrooms with shower/tub combinations and hair dryers
    • 25-inch TVs with premium channels
    • Free infant beds, ceiling fans, and daily housekeeping

Similar properties

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property will be closed from December 20 2023 to December 19 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Elcano Acapulco have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Elcano Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Elcano Acapulco?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Elcano Acapulco?

Check-out is at noon.

Where is Hotel Elcano Acapulco located?

Nestled on the beach, this Costera Acapulco hotel is within a 5-minute walk of Acapulco Golf Club and Icacos Beach. Acapulco Convention Center and Casa de la Cultura are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

8.6

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 392 out of 1000 reviews
Rating 8 - Good. 374 out of 1000 reviews
Rating 6 - Okay. 149 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

Reviews