Skip to main content

Hotel Elcano Acapulco

3.5 star property
Relax in style at this beachfront property near Condesa Beach with a pool, cabanas, and Bambuco restaurant for al fresco dining.

Choose dates to view prices

Hotel Elcano Acapulco on Costera Acapulco's sunny shoreline offers an outdoor pool with a poolside bar, beachfront cabanas, and al fresco dining at Bambuco restaurant. Free WiFi, on-site shopping, and helpful staff add convenience and enjoyment.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Similar properties

Poolside bar
HS HOTSSON Hotel Acapulco
Costera Acapulco
  • Pool
  • All inclusive plans available
  • Kids pool
  • Free WiFi
8.8 out of 10, Excellent, 1,003 reviews
The price is AED 384
AED 461 total
includes taxes & fees
7 Jun - 8 Jun
HS HOTSSON Hotel Acapulco
Compare similar properties

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property will be closed from December 20 2023 to December 19 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Elcano Acapulco have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Elcano Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Elcano Acapulco?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Elcano Acapulco?

Check-out is at noon.

Where is Hotel Elcano Acapulco located?

Nestled on the beach, this Costera Acapulco hotel is within a 5-minute walk of Acapulco Golf Club and Icacos Beach. Acapulco Convention Center and Casa de la Cultura are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

8.6

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 392 out of 1000 reviews
Rating 8 - Good. 374 out of 1000 reviews
Rating 6 - Okay. 149 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is really clean, peaceful , Family ambiance, affordable and Even the studio size room is quite enough for a couple I totally recommend this Hotel for Everyone who wants to have an awesome time in Acapulco
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

neftali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast elevators, great buffet breakfast, great location, fast service when notifying a problem
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Osman

Liked: Cleanliness, staff & service, amenities
Everything is very good, staff are very friendly,just the shower head in the bathtub and the faucet in the sink wasn't working properly.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

John

Liked: Staff & service
Older hotel . Did not want to give upgrade room at hotel even though i am platinum member. First two nights had a small studio that ac did not work. Was finally given different room that functioned little better but was bigger room so i was happy. Knew the area so big plus used public transportation most days. Oxxos everywhere so never far from morning coffee or lunch on the beach beer run. Walk towards beach in back of Hotel Copacabana. Rent a table n chairs there more people then at Elcano. 150 to 200 pesos all day . Must try fried potatoe tacos with salsa … shrimp on stick hit or miss . Close to oxxo for chips n beer everyone has Bluetooth speaker so all kinds of music. Hope this helped … first time at this hotel not sure if I would return. Staff great hotel old!!
Pic in front of hotel..
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Luther Carson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a Great visit will be coming back
Stayed 9 nights in Sep 2022
Verified

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The great location and service were excellent.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed a few times at this hotel because it's clean,beds are comfortable every employee is very friendly and polite.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Nora

Liked: Staff & service, property conditions & facilities
Lovely hotel. Wonderful views
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities, room comfort

HOTEL EL CANO

beautiful property, great service
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

Víctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
i liked the space of the rooms and the view from the balcony.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very friendly staff, clean and the food was delicious. Service can improve a little bit around the pool by suggesting drinks and appetizers but that’s it. Great experience!!
Stayed 5 nights in Jan 2023
Verified

6/10 Okay

Cathleen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel needs to be updated. Staff was excellent in restaurants, poolside and housekeeping.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

9 days vacations

A really great place to stay, and enjoy a wonderful vacations. Very clean, All the employees are friendly very good costumer attention. I recommend this hotel 100%. And definitely my next time in Acapulco I am going back with them.
From my room
Amazing view
From the bar a delicious mojitoa
A night view of the bahía, from my room
Stayed 9 nights in Nov 2022
Verified

10/10 Excellent

Elda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vintage uniqueness of the property and the people
Verified

6/10 Okay

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice with great views but was in need of a fresh painting
Verified

8/10 Good

MARICELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like ubication
Stayed 9 nights in Apr 2023
Verified

8/10 Good

Julio César

Liked: Cleanliness, staff & service, property conditions & facilities
VERY GOOD
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Marlene

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location it’s a plus the property it’s in very bad conditions, elevators not morning , bathrooms in very bath conditions areas with out paint no Tv on the bar horrible
Stayed 2 nights in Oct 2023
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Air conditioners need to be updated and bathrooms very out dayed
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Silverio

Ok
Verified

2/10 Terrible

Jose

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Sorry to say I dont think I will ever go back to that hotel. The price -value is terrible... Poor amenities, no customer service, the bed.. Ouful. Room service prices way high... No. No it was incredible.
Stayed 4 nights in Nov 2022
Verified

6/10 Okay

Michael

Liked: Cleanliness
A/c weak. No pen and paper in room. No menu in room. Menu on TV but hard to access. Key card didn’t work. Great view. Expensive for what you get
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Location is close to sre. Good view. Ice is free. Food and drink is outrageously expensive. Boring location. I reserved a taxi for 4 am to take us to the airport because our flight was at 6:15 am and taxi never showed up. Room is super old and aircon leaked 2 liters of water one night. Room service for cleaning is unprofessional. They knock once and barge right in. Staff is friendly. Everyone acknowledges you. Elevator is on the edge of breaking down. Coffee good. Too many negatives.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Brenda Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, solo considero muy elevado el precio en alimentos y bebidas
Stayed 2 nights in Oct 2023