Refugio Diamante

3.0 star property
Travelers sip coffee on the rooftop terrace while soaking up sunshine, then venture out to explore the rich local culture just steps away

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Located near Forum de Mundo Imperial, Refugio Diamante provides a peaceful retreat with its rooftop terrace and outdoor pool. Guests can relax in the sun, enjoy the coffee shop, or visit nearby La Isla Shopping Village. The staff helps arrange local tours for deeper exploration.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Air conditioning
  • Laundry
  • Kitchen

Similar properties

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

The property charges 3.5 percent for credit card payments
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

Pets allowed for an extra charge of MXN 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 3000 per accommodation, per stay
  • Cleaning deposit: MXN 700 per stay
  • A damage deposit of MXN 2000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Parties and events are allowed on site
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Refugio Diamante have a pool?

Yes, this property has an outdoor pool.

Is Refugio Diamante pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Refugio Diamante?

Check-in start time: 2 PM; Check-in end time: 5 PM. Late check-in is available during limited hours.

What time is check-out at Refugio Diamante?

Check-out is at noon.

Where is Refugio Diamante located?

Located in Puente del Mar, this hotel is within 1 mi (2 km) of Forum de Mundo Imperial and La Isla Shopping Village. Playa Revolcadero and El Revolcadero are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

9.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 8 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy agradable para pasar en familia
Stayed 5 nights in Jul 2021
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities
Todo muy bien, excepto porque uno de los AC no funcionaba y no había gas lp
Stayed 3 nights in Jan 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

It was a lovely place to stay. Great view but a little far from the main attractions in Acapulco and downtown area. But overall very cozy, clean, as exactly like it was described in the website.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
La ubicación y los servicios fuero excelentes, la atención del dueño y su equipo siempre fue de primera. Cuenta con todas las comodidades, definitivamente regresaremos.
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran atención

Fue una buena experiencia...
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

relax vacation

muy bien , tranquilo lugar.
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Vilma gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atn
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness
Décoration. Emplacement qualité d'accueil Piscine climaisation
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente y comodo.departamento en una excelente ubicacion, limpio y con un trato muy amable
Stayed 2 nights in Aug 2018
Verified

2/10 Terrible

Kasandra

Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Ana Karen

Stayed 4 nights in Nov 2022
Verified

8/10 Good

MA GUADALUPE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019