"We were there 7 nights. Our room was cleaned each day. Overall the place is nice and upscale. Stayed in building 2 overseeing ocean and pool. Pool areas are not big and don't have lots of loungers. Beds were a bit hard as I woke up sore. Lobby is nice. Staff was overall ok but our stats in other RIU properties on other countries seemed a little more friendly at the bars. Mayce this is just cultural. We were there in late February. Perfect temperatures to explore. Lots of older folks with walkers or canes. Nice to see the older generation still traveling and better than loud spring breakers. I wouldn't have liked staying in the building behind the lobby. Too far from the ocean, small pool area, with no views. "