Find hotels near Alpine Valley Ski Area, White Lake from AED 322

"Our room had slime had stains on the floor, bed skirt, and shower curtain. There were also huge pieces of tape on the wall. It looked like the room had been used for a birthday party previously. When I went to inform the front desk about it because I didn’t want to be charged for someone else’s mess or lack of cleaning on the house keeper’s part, the employee was very rude. I didn’t ask for a change of room because it didn’t directly impact our stay and she so impolitely told the guest in front of me that they were booked up. The unprofessional front desk employee kept asking if there was anything else I wanted to complain about. I didn’t go to the desk to complain but to simply have documentation of the state of the room. Front lobby was very clean and modern but the rooms have not been updated in a few years to match the lobby. "

"Pleasantly surprised by the ease of location, cleanliness of room and friendly staff."

"Bedsheets had stains on it! Bed very uncomfortable! Security safe broken! Shower tub very unsafe and slippery! Terrible in closet space for hanging stuff! Elevator not working and water leak in building roofing! Too much smoking near front entrance of building! Food warm! ( We need a refund on this stay from Expedia or Embassy Suites)."

"good"

"Just a beautiful hotel."

"Yes all good"

"Everything was pretty good. The amenities and rooms were great, it was just that there were many rowdy families next door that had kids running around knocking on my door at late hours in the night. Maybe the type of people that stay here don't care about that, but it was pretty classless to be that loud and disruptive with other people trying to enjoy their quiet weekends. Also, the guys who assisted me at the front desk were incredibly helpful and helped get my key straightened out. I really appreciated it. The women I spoke to, unfortunately, had some attitude and were not as friendly or helpful. Oh well, you win some you lose some."

"No soap in shower dispensers as well the property has paper thin walls where you can completely hear other people’s conversation."

"A beautiful location great rooms!"