"Communication was non-existent - despite sending plenty of messages through the Expedia app, in the end I only got to speak with the owner when I was stood right outside the property. The beds are next level uncomfortable - very springy and one of them had a proper dip in its middle. Not recommended."

"A bright, spacious, clean, comfortable & well situated/connected place to stay & travel to/from London & surrounding areas.Samuel was contactable & always responded promptly relaying any information required both courteously & professionally."

"The property is small and cozy as described, facilities are tidy and clean. We couldn’t receive the check-in instructions until we call at check-in time, the problem is solved quickly. A reminder that the toilet door is a reused old front door, that means when you lock it, you should lift the handle up first and then turn the button. The shower door needs a bit hard push to lock and avoid water came out. Overall is satisfactory! If a mirror added inside door the wardrobe, it would be...

"Nice clean Appartement and close to the centre of St Alban's "