4/10 سيّئ
Amber
مسافر برفقة العائلة
29 سبتمبر 2025
عناصر نالت الإعجاب: النظافة
عناصر لم تنل الإعجاب: العاملون ومستوى الخدمة، ووسائل الراحة، وحالة المنشأة ومرافقها
As a seasoned budget traveller, I'm expecting to make sacrifices, but this was a step too far. As a mother traveling with my 16 yr old daughter at night, the neighbourhood didn't feel safe. The hotel had no signage. A man said that he was a friend of the owner & escorted me into a dark apartment-looking building. Throughout the night, we were constantly woken up by people coming in and out, yelling in the streets and an extremely squeaky bed. In order to have hot water, you had to switch it on at the panel and wait for fifteen minutes. To flush the toilet, you had to turn a knob and wait for the tank to fill up.
Throughout my four-night stay, the stated 24/7 reception desk never had anyone there. The only way to talk to anyone was to ask fellow guests that were also 'friends of the owner' for assistance.
On the morning that we wanted to checkout, we wanted to use their luggage storage and, as always, no one was there. As the only sign in the building said not to leave your stuff in common areas, we waited until we saw one of the owner's friends what to do. They contacted the owner and said that he would be there in 5 minutes. We waited for over an hour. When we arrived at the agreed upon time to collect our bags for our flight, the building was dark and no one would answer the door. No one came for 45 minutes and we almost missed our flight. I still don't know who owned or worked there. Just weird and soooo frustrating!!!
Amber
أقام 4 ليالٍ في شهر سبتمبر عام 2025
