6/10 مقبول
Hannah
29 مارس 2026
عناصر نالت الإعجاب: النظافة وحالة المنشأة ومرافقها
We booked a medium room and were given room 207. A beautiful room but the noise from the street was unbelievable. So loud it was impossible to sleep even with ear plugs in. We were awake all night. We asked to move room and we were told they only had one room left - 301. It was a cheaper small room and it had a small window on the wall with the bed which backed on to the hotels air conditioning pipes which gave off a loud humming noise like a washing machine being on. Less noisy but extremely irritating and a must to sleep with ear plugs. Not at all what you expect when you’ve paid over 700 euros for three nights. It also backed on the construction happening at a neighbouring building that started at 7 am. If you’re hoping to sleep this is not the hotel for you. Room 301 felt like a room they don’t use unless you complain and it’s a last resort to move guests.
Netflix / screen share didn’t work in either room and the air con wouldn’t go below 21 degrees making both rooms extremely hot.
The rooms themselves were very nice, clean and the breakfast was great with lots of choice and great coffee. Just the noise was the biggest disappointment. After asking about the price difference when we changed room we were offered 100€ off what we had paid. Still didn’t feel like we had any sympathy from staff and this complaint must happen all the time.
Hannah
أقام 3 ليالٍ في شهر مارس عام 2026