"I booked a stay at the Urban hotel building via Expedia. On arrival, I discovered that the Urban hotel has been turned into a Ukranian refugee centre. After trying to find any member of staff, a helpful Ukranian man directed back to the main Corendon hotel reception. Main reception told me I had made a mistake and sent me over to the Residence hotel next door, where I was able to check-in.
The replacement room was excellent, a suite with kitchen and I didn't have to pay any extra - however, be aware that if you have a booking in the Urban hotel that it has probably been moved! If you would feel uncomfortable or vulnerable in this situation, I'd advise you to go to main reception first, and don't go to the Urban hotel building. I did not receive any notification in advance from the hotel or Expedia that my booking had been changed. (correct as of June 2026)."
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