Find all hotels by Independent in Badian Island

"Owners and staff were absolutely amazing—so friendly and always ready to help right away. Their recommendations were spot on, and everything from booking to transportation for excursions was seamless. The whole experience was truly impeccable. I definitely recommend staying here!"

"It wasn’t worth what we paid. Instead of getting to rest, we had issues with the air conditioner. The first technician already knew that the control or buttons were broken but didn’t tell us. When the second technician arrived, he just cleaned the filter, but it still didn’t work. They made us wait another 30 minutes even though they already knew the control was faulty. In the end, we were transferred to another room. The staff at the reception were also quite rude, and even some of the other staff weren’t accommodating. When we asked to borrow a towel, they told us to go back to our room and get it ourselves shouldn’t they have towels available downstairs? Overall, the room was clean, but the location is a bit far from the beach. The service was disappointing, and it definitely wasn’t worth the price."

"This was a great resort - clean, nice pool, the bar staff are lovely. There are free kayaks you can take out and check out the sea turtles and fish right out front. Not right in town, but we rented scooters and was a quick ride into town. Don't book scooters or tours directly through the hotel, they charge an extra fee on top."

"It took 2 nights for them to solve a television issue. They were running around trying to find remotes that match. They did not know how to program their universal remotes. They tried to shrug it off, I had to ask them to go to another room and get a TV that works. Originallyvtheyvasked if I could move. Yeah right lol. But overall staff was friendly, they don't always get a breakfast order right but they will correct when pointing out. It was a nice breakfast. Clean hotel."

"Clean rooms and basic breakfast. Excellent location with own dive shop and boats. Noisy ac unit was replaced immediately to my satisfaction"

"disgusting conditions and unreasonable staff. they have signs in the rooms that the septic system gets backed up and i'm assuming that this was the case. the room had an overpowering sewage smell. after arguing with the clerk and owner who thought that i should just stay in the room anyway, i waited a half hour for them to get me in another room that they guaranteed didn't smell, but as soon as the toilet in that room was flushed, that room smelled as well. after waiting for another half hour they offered another room, but at that point I was done, I asked for a refund which they refused and i left."

"Spacious room. Great to have two pool options as well as direct ocean access."

"Great"

"Very clean and nice facility, very friendly staff, very close to the beach, easy to get to, and will definitely stay there again, the proximity to the beach was perfect. Only complaint, Wi-Fi not very good in upper rooms. But not a big deal compared to how good everything else is."