"A very good experience and service. The room was new, and the staff were very welcoming. The food was also very fresh and authentic."

"This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth...

"客房乾淨，但是前台服務人員較不友好。 另外，如果是為了環保，應該提供飲水機取水，但是除了一天一人一瓶礦泉水，就只能在一樓飲料機買礦泉水，感覺更不環保。 飯店前面的一條街上，就有餐飲店。"

"一泊兩食非常划算！ 原本對食物沒有什麼期待，但我覺得很好吃！很多樣，早餐和晚餐的重點也不一樣！ 溫泉很讚，房間的床也睡得很舒服！"

"呢次第二次入住，距離洞爺湖溫泉12分鐘車程， 我自駕遊，冇問題，房間很大很舒適，在山頂上望洞爺湖很很舒服👍"

"the lake view is great, perfect the food is so so, not bad, not good, moddle, simple I will book the hotel next time, but go outside to eat"

"清潔、スタッフの対応、温泉の利用、全て良かったです。"

"Overall experience is great. Although the building is abit old, it is well maintained. The breakfast and dinner are just amazing"