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"Joules and her Son were absolutely wonderful hosts. We couldn’t have been made to feel any more welcome and we had absolutely everything we needed for our stay. The breakfast was outstanding - lots of choice and super fresh and tasty. Joules’ baking was a great surprise treat, a lovely touch in our room on arrival and the Brownies later in our stay were out of this world! Our room was spotless, very comfy bed, lovely armchairs with the spectacular view over Ironbridge and the valley....

"Lovely clean room, excellent staff, great kitchen. BUT… green light in room not conducive to good sleep, and the fire alarm went off at midnight, after which the excitement seemed to evoke some guests to chat and laugh through the night until 3am, then the same group of four men woke up and continued their frivolities from 5:30am until they left just after 7am. Not the staff’s fault. But the sound proofing is poor."

"Lovely place However, AC was not working and needed to be on when we arrived. Far to hot. When we tiried to turn on, it was broken. A fan was provided, which helped, . But as warmth is insured on arrival during colder days, AC needs the same consideration in the hotter temperatures"

"After a long journey we found the parking a little hidden. The house is up a slope. The house is small and comfortable as one would expect. The breakfast was super and I wish we had been able to take more advantage of it. We had a medical emergency and Dawn, the landlady ,was so helpful and kept the room vacant in case we needed to stop an extra day. The location was perfect for walking to the main attractions and driving to more distant parts. I would go back again when the trauma has been...

"The room was good, dinner was enjoyable, and the staff were generally friendly. Unfortunately, breakfast left a poor final impression. When I checked in, I was told breakfast was served between 7:00 and 9:00. As I thought I might need to leave at 7:00, I asked whether I could have a takeaway breakfast instead. My train was delayed the following morning, so at 6:20 I asked whether I could change back to the buffet I had paid £14 for, as I no longer needed to leave until 7:30. I was told the...

"The guest house was impeccable, with excellent communication and information regarding its location and local attractions provided even before our arrival. Truly exceptional service. Upon our arrival, everything was beautiful. The entire house was spotless and exceeded all expectations. We enjoyed a lovely country walk into Ironbridge, and convenient parking was available at the property. Our room was immaculate, offering tea and coffee, toiletries, fluffy towels and a selection of pillows...

"Clean, spacious family room. Patchy wi-fi, slightly out-dated bathroom but clean and usable. Basic pub grub, but be aware they don’t do breakfast. Lots to do in the area and a good price, would definitely stay again."

"Only stopped for one night which was trouble free. On arrival taken to room which was well kept and very nice. Staff were friendly, would stay again"

"A really beautiful place to stay!"

"Excellent location though no onsite parking but car park nearby. The member of staff who booked us in and showed us to our room, and later served us in the restaurant, was exceptional - welcoming, cheerful, informative, helpful. The member of staff who served breakfast was equally good - efficient, cheerful and helpful. Food was good and the room was comfortable and clean."

"We have previously stayed up in room 8 at the top of the property where it has been a lot quieter . This stay we were facing the outside of the seating area where we were not able to sleep because of chatting till 02-30 . This was on the Friday night 22/5/26. Bathroom not cleaned properly scum marks in bath and sink. Bath took along time to drain after a shower and all dirty particles in bath after eventually draining . I like the Swan Tap but was disappointed this time ."

"Well below expected levels of service. They denied receiving payment for the three nights we stayed until we showed proof of purchase."

"Great food and accommodation"

"Nice hotel just needs ripped wallpaper replaced ,hallways looked shabby.Room just ok, no wardrobe just a hook on a very squeaky bathroom door.Wasnt told our room key also unlocked main front door so was locked out for 10 minutes at 11.45pm.Staff nice & breakfast very tasty .Gardens also nice"

"Location was great and although the decoration and amenities were "tired"! The bedroom was excellent and well maintained and the breakfast was good. Great value."

"5 Stars all round. Enough said."