Mercure Brisbane Spring Hill

4.0 star property
Italian cuisine meets outdoor relaxation at this Spring Hill retreat where guests can dine al fresco then cool off in the pool just moments from Brisbane's heart

Choose dates to view prices

Mercure Brisbane Spring Hill offers a peaceful escape near Roma Street Parkland. Enjoy Italian dishes at Osteria Roma Spring Hill and a buffet breakfast. Relax by the outdoor pool with comfy sun loungers. Attentive staff earns consistent praise.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is AED 374
AED 411 total
includes taxes & fees
19 Apr - 20 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds, Balcony

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

Junior Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(8 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(41 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, Multiple Beds, Terrace

  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Located in Spring Hill, a neighborhood in Brisbane, Mercure Brisbane Spring Hill is near the airport and near a train station. Shoppers can check out Queen Street Mall, while everyone can enjoy the natural beauty of Roma Street Parkland and South Bank Parklands. Check out an event or a game at Suncorp Stadium, and consider making time for Queensland Performing Arts Centre, a top attraction not to be missed. Visit our Brisbane travel guide
Map
345 Wickham Terrace, Spring Hill, QLD, 4000

What's nearby

  • Roma Street Parkland
    Roma Street Parkland
    2 min walk - 0.2 km
  • Queen Street Mall
    Queen Street Mall
    9 min walk - 0.8 km
  • Brisbane Private Hospital
    2 min walk - 0.2 km
  • St. Andrew's War Memorial Hospital
    5 min walk - 0.5 km
  • Suncorp Stadium
    15 min walk - 1.3 km

Getting around

  • Brisbane Roma Street Station
    8 min walk
  • Brisbane Airport (BNE)
    22 min drive

Restaurants

  • The Garden Room
    4 min walk
  • Transcontinental Hotel Weddings
    10 min walk
  • Pullman Hotel - Executive Lounge
    7 min walk
  • Frescos Restaurant
    6 min walk
  • Knowhere Brisbane
    7 min walk

About this property

Mercure Brisbane Spring Hill

Upscale hotel near Roma Street Parkland
Located close to Brisbane Private Hospital and St. Andrew's War Memorial Hospital, Mercure Brisbane Spring Hill provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site Italian cuisine restaurant, Osteria Roma Spring Hill, offers breakfast, brunch, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • Outdoor furniture, a reception hall, and tour/ticket assistance
  • A ballroom, a banquet hall, and a front-desk safe
  • Guest reviews say great things about the dining options, breakfast, and helpful staff
Room features
All 179 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with designer toiletries and showers
  • 49-inch HDTVs with digital channels
  • Wardrobes/closets, balconies, and free tea bags/instant coffee

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • 4 meeting rooms
  • Business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 29 for adults and AUD 14.5 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Frequently asked questions

Does Mercure Brisbane Spring Hill have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mercure Brisbane Spring Hill?

As of 27 March 2026, prices found for a 1-night stay for 2 adults at Mercure Brisbane Spring Hill on 19 April 2026 start from AED 374, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Brisbane Spring Hill pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 25 per night. Limited spots are available.

What time is check-in at Mercure Brisbane Spring Hill?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Brisbane Spring Hill?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Brisbane Spring Hill located?

Located in Spring Hill, this hotel is steps from Roma Street Parkland and Brisbane Private Hospital. St. Andrew's War Memorial Hospital and Queen Street Mall are also within 10 minutes. Brisbane Roma Street Station is 8 minutes by foot and Brisbane Central Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Brisbane Spring Hill Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 454 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

Reviews

Verified

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel room and staff. However issues that were a pain point were the leaking showers, construction noise from the renovations down stairs in the restaurant, loud air conditioner, and a very difficult to navigate car park due to poles (those without sensors… beware!). I’d stay here again, but maybe after the Reno’s are finished.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Coralie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay. Friendly and helpful staff, lovely clean, spaceous rooms. I have already booked my next stay for later in the year!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Meshach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff,clean and easy to access
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New renovations have made this property absolutely stunning. The staff were all so lovely and very helpful. Beautiful pool area and views from the bar were fabulous. The carpark is a nightmare but the rooms staff and amenities definitely make up for it.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff Bed was heavenly Cleanliness faultless
Stayed 1 night in Mar 2026
Verified

8/10 Good

Wynand Gerhardus

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daryl

Liked: Cleanliness
Yes
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Peter

Disliked: Cleanliness, amenities, property conditions & facilities
The Mercure heavily overbooked and without any previius nitification we were moved to another premises which did not match in any way the price I paid for tge Mercure. Very very poorly managed. To date no response from Mercure Spring Hill. Be wary and confirm accommodation before arriving. Not impressed.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff didn't explain anything about the hotel or the area or the fact you could get a free loop bus to and from the city and hotel. Parking difficult if you aren't confident with tight manoeuvres, ok for us.
Pool view, which had a bar offering lager or alco-ginger beer
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jessie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, clean hotel and quiet but central location. Amazing value for money.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Harrison

Liked: Cleanliness
The breakfast the first morning was a bit chaotic. There was a large group of foreign students in the breakfast area and individuals were forced to sit in the conference room. I believe the student group should have had a setup in the conference room. I thought the restaurant in the evening would be in a different room. It was not as appealing from what I would expect for the cost.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Toni

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room, helpful staff, good location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

janamjeet

Liked: Cleanliness, amenities, property conditions & facilities
Best location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great price for the size of the room and its inclusions- air con was cold (many hotels fail with this) - the staff on the front desk tried hard to assist me with ferry times and other information about sites worth-seeing in Brisbane but were not trained in this and I had to find the under freeway ferry wharf on my own (a french tourist showed me) plus the sky-walk at the Star Building- I'm not complaining though, as your ladies tried, but they obviously didn't know anything about Brisbane CBD tourist attractions unfortunately. (They didn't seem to be local or residents of Brisbane) - anyway, I'll book again at the Spring Hill Mecure, as the hotel experience was excellent-thanks
Stayed 1 night in Dec 2025
Verified

8/10 Good

Anthony

Liked: Cleanliness
Staff friendly and accomodating to requests. Room clesn well presented. Shor walk to centre of city.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MITSUHITO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ローマ通り駅から近いので鉄道利用者には便利
Stayed 1 night in Dec 2025
Verified

8/10 Good

Brodie

Liked: Amenities, property conditions & facilities
Really decent hotel - location and staff both super and very much a recommendable place to stay. Bathroom needs an update - doesn’t suit the rest of the high quality of the hotel!
Stayed 8 nights in Dec 2025
Verified

6/10 Okay

Mojdeh Abedini

Liked: Amenities
The hotel view was excellent, and the location was also very good. However, the room service was a bit weak, and tissues and toiletries were not restocked.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Harvard

Liked: Cleanliness, staff & service, property conditions & facilities
Slightly out of the way but within walking distance of the city and train station. Service is great, room is nice sized.
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

Anthony

Disliked: Amenities
After booking months in advance, i was contacted by the hotel a couple of days out and advised that due to a system error they were no longer able to provide my room. I was given a room nextdoor at the Soho hotel instead and offered complimentary breakfast for the trouble. The room was terrible, extremely small and outdated. Massive let down.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Rex

Liked: Staff & service
I had booked a room months in advance of my stay for an event but I didn't get to stay at the Mercure! I have stayed here on many occasions previously. I had a phone call from the hotel a few days before my arrival to say that they had double booked my room (along with a number of others) and that hey had arrange to book me into the hotel next door (which suspiciously happens to be owned by the same family group) . It was now too late to rebook with another hotel. The room I was booked into was not to the Mercure standard. They did however offer free parking and breakfast as compensation, however I would not have booked this alternative location by choice.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room . Attentive staff
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Philip

Disliked: Cleanliness, amenities
Hotel overbooked and put us in a cheaper lower star hotel. They did give us parking & breakfast but we want to rely on our Wotif booking otherwise we may as well not use this platform
Stayed 1 night in Dec 2025
Verified

8/10 Good

michele

Liked: Cleanliness, staff & service, amenities
Great room and location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, service was excellent.
Stayed 1 night in Dec 2025