2/10
Unfortunately we had a very bad experience with this Hotel. On checkin we were advised that our 2 bedroom Apartment was not available as "someone else wanted to extend their stay". Im not even sure how this could ever happen as we had already booked and paid for our accommodation and had arrived expecting what we had booked!
We were then given two Hotel rooms, which after giving all our details they said there were not even on the same floor!
We went into the second room and the fan in the bathroom was on and the bed covers were back and had been used!
We then went to reception and requested our money back, which was done but this left us without accommodation for the night and we then had to find somewhere in a hurry.
This was very unsatisfactory and was not the way we wanted to end our great trip to Australia.
We would not recommend the Chermside Apartments at all.
Justine
أقام ليلة واحدة (1) في شهر يونيو عام 2025