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"Rooms were nice and clean. Hot tub was great. Staff was pleasant and helpful. "

"We’ve stayed here many times over the years, but this recent visit will be our last. The rooms and amenities are showing significant wear; the pool was quite dirty, and non-functional bathroom outlets meant we had to get ready in the kitchen. While the front desk staff remains lovely, the unprofessional attitude of the poolside staff was the final straw. It's disappointing to see a place we once loved fall into such disrepair."

"Awesome option for when in Banff. Not on the Main Street which is great when you want some quiet and actual nature. Their restaurant was also amazing. "

"Very modern and clean. Nice amenities, and excellent on site dining. Enjoyed our stay!"

"One of the best hotel ive saty. Clean room friendly staff"

"Well located, big and comfortable room and breakfast included for a great price considering you’ll be in Banff centre. "

"hot tub is a bit small. "

"Our stay was good staff great . Wood burning fire smell through the place is so cozy "

"Staff were quick to get me a new room when the first one room was dirty. The second room was good enough. Vents were dusty"

"Family friendly. Nice to have a large kitchen area that was well equipped "

"We love this hotel and have been here quite a few times. The rooms are spacious and clean, the outdoor pool is fabulous. "

"Breakfast could be better, but otherwise everything was awesome!"

"The staff were very friendly"

"Enjoyed the stay. 2 bedroom suite was very spacious. Great location to town and ski bus. "

"very aged and small room, but staff is friendly and breakfast is ok"

"Breakfast was actually very good. Gluten free eggs was actually soft and tasty my first time having that. Everything was fresh and tasty, just for the breakfast I would go again. "

"Very fun for the kids and very convenient for families travelling it is close to all stores and necessities with 24/7 access to the mall and casino it is very good for family vacations"

"Great stay. Staff are nice and very helpful. We enjoyed the hot pool a lot. They have great amenities. "

"This is a great place to stay. Clean and the beds were comfortable. "

"We stayed for three nights in the hotel and visited the spa on the second day. The spa was a good experience - a variety of pools, saunas, and areas to relax. Luckily it was not too busy, but I have heard it can get quite busy on weekends. The hotel itself was quite clean, and the staff were very kind and helpful. The restaurant is also quite good in terms of service and menu. The issue we experienced was the noise level in the rooms. I could hear the movie that the neighbouring room was...