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"The hotpools were great. Chili's food was Awesome. The staff are great. The room was old and small that we had. But we still had a good weekend."

"Housekeeping keeping didn’t clean our room we stayed for two nights "

"Stayed at Buffalo Mtn Lodge in April 2026, upon arrival we received an upgraded room. The room was so beautiful and clean, beautiful patio facing the trees and mountains. Wood fireplace was easy to operate. Bathtub Hot tub was great, we were able to get a late check out to enjoy it in the morning. Would definitely stay here again! "

"Absolutely excellent place to stay. Super clean. Super nice. Staff is super professional. The restaurant is great. It's about a 20 min walk to downtown. Absolutely going to stay here again."

"Our room was spacious and the staff kept it very clean"

"Hot tub is awesome!"

"All good for the price."

"Excellent through and thru. Quality continental breakfast and pleasant staff."

"Very nice stay, heated pool and sauna are very clean and relaxing. "

"Comfy beds!"

"Mattress was very squeaky and caved in the middle. Pull out couch had wrecked floor under it and the cushions were ripped out from the couch making it hard for your head not to fall down a hole. Zippers were also broken on the couch. Yes we did tell the front desk. They informed us all mattresses were new-either they missed replacing one (our room) or they were super cheap, or broken bed frame ? We had very sore back from the cheap, creaky and likely old mattress "

"Breakfast buffet—really good. In room dining—so so. Staff—excellent. Pool—meh. Location—pretty good. Hotel condition—totally above average. "

"Wonderful stay after spending all day on the slopes! perfect location in Banff. We loved the hot tubs on the rooftop as well as the fire pit and on site restaurant was very good especially for happy hour."

"Outdoor hot tub was warm, rooms were very hot and had to walk through the parkade for pool access. No breakfast included"

"Room was dirty bathroom was gross other than that staff was okay except the lady who checked us in was chewing on food and was annoying"

"The room was very clean, staff were friendly and the breakfast was superb. "

"Bed was comfortable, hot-powerful shower and takes dogs. All you need! Nice to have a few restaurants in the hotel as well "

"Consu at the front desk was very accomodating to us. She made sure we felt welcomed ."

"We enjoyed our stay here. Staff are ver accomodating and our room is very comfy and clean. "

"Was a great stay-cation with the grandkids"