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"Some rooms dont have fridges or microwaves. However, the staff store any food you need refrigerated. Over all the hotel was great! Loved the hottub! "

"In the condo unit my family stayed , there was a very strong odor of mold /musty smell. Opening the window revealed more mold on the window sills… We left early on check out day. Do not recommend this property … We conveyed our concern to the front desk to no avail. Thank you."

"Nice location and great shuttle bus service to downtown."

"Lovely place to be"

"I’ve booked multiple times, and I’ve always been happy with everything"

"Clean room, great extremely friendly and helpful staff. Thank you"

"Hotel was wonderful. Loved the rooms, views, hot tub, restaurant, and staff was helpful!"

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"Everything was great, hot tub was very clean and well maintained. Lots of underground parking. Bonus was having the Keg restaurant in the hotel, and the food was excellent. "

"Good breakfast and clean rooms "

"Great and clean hotel!"

"Currently there are renovations occurring at the hotel. However, this is very positive. I have stated this property quite a few times over the years. On this recent day, I was in a room that was renovated. The new renovations look fantastic. Also, I would like to give a shout out to the front desk staff. From the time of check-in and throughout my stay, the level of service was outstanding. "

"Love this place"

"I love this hotel, rooms are comfortable, the rooftop pool and hot tubs are a treat with the views, and the staff are all very friendly and welcoming. My only feedback is that The hot tub area needs to be cleaned more often. Theres always towels left everywhere! The tubs themselves need some scrubbing and the ground cleaned up. "

"Very nice room/comfortable bed/pleasant, helpful staff/pool and hot tub were really good/breakfast was ok but not great. I recommend this hotel."

"Another great stay in lake Louise! Perfect for our family and so close to the hill!"

"Clean room"

"The loft layout with main floor bedroom was perfect for my family."

"Room was dirty bathroom was gross other than that staff was okay except the lady who checked us in was chewing on food and was annoying"

"Clean rooms, easy check-in and check-out."