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"Clean room, good location, great staff!"

"Had a pleasant stay. Great location"

"Great value for money and just a 15 minute walk to Mermaid Quay"

"Nice place, friendly staff"

"Room was large, comfortable and had everything you need for an extended stay. Contactless checkin instructions were a bit confusing but in the end I got to my room. The room was modern but could have used a deep clean. Hallways were very noisy due to a family in the neighbouring room (otherwise would probably not have been a problem). Onsite laundry room was not as described in the listing - only one washer/drier and no air dryers on loan and the room was not secured (lock broken). The building...

"Highly recommend staying here. Lovely rooms, with incredibly welcoming and helpful staff."

"Air conditioning"

"Hotel limpio y cómodo. A 5min caminando de la estación de tren y también muy bien ubicado, a minutos caminando de tiendas y restaurantes. A 25min caminando de la bahia, todo esta muy cerca."

"Holly at the welcome desk was very friendly and extremely helpful .A credit to the hotel as were all the staff we met."

"Everything was perfect"

"A brilliant location within a short walking distance to the train and bus station and the Castle and other attractions. The staff were really friendly and helpful. The bedroom had a lovely comfortable bed (although a little creaky!) and the bathroom had everything you needed. The breakfast was excellent with a lot of choice."

"Really great location. Ask for a quiet room if you don’t want to listen to late night music from the bars . Everyone was very nice. Had a little issue where a room just had a bath so they changed the room without hesitation with just a shower. Car park needs better signage . I’m hoping I don’t get a fine for driving down a bus/taxi lane & stopping to run into the hotel for directions. When you know where it is it’s very easy to get too."

"Kind staff and pretty room. Breakfast was included which was a nice addition. Nothing fancy but did the job of filling us up!"

"A perfect location for a hotel if you are going to a gig at Cardiff Castle."

"Very pleased with the overall experience."

"The staff were welcoming and warm. This hotel is in a prime location; bringing it up to it’s “former glory” if possible, is a good idea."

"Room clean, staff very helpful and friendly. Kitchen is so-so more like a partial storage room, fridge not very clean. Bed was great, very quiet place, disappointed as the tv had no signal"

"My room was maybe 6ft x 4ft. Bathroom was small. No where store stuff. No water pressure in shower cause building is old. Only good thing was across street from stadium."