"The night staff when I arrived were (Darlene and shuttle driver) were excellent! The rest of the staff were more concerned with eating and talking amongst themselves."

"In ALL of my life, I have never been in such a DISGUSTING place. The first room we we put in had a fly on the mirror. We had to disinfectant the room in order to feel any kind of comfortable. The television was NOT set up to work. When I tried to call the desk, the room phone was dead (couldn't be used.. I am handicapped. I can't walk without help from a cane. What if I needed to call immediately? No access by phone. Went to the desk and had my room switched. A BUG came onto my friend's chest...

"A little noisy with doors slamming and people talking loud."