"Dirty a noise all night could not sleep"

"I had a reservation and when I arrived I was told that they were under renovation and they had no available rooms and I didn’t even get to ask for verification or proof of that. The front desk person was rude and disrespectful while someone that was staying there was sitting in the lobby with him and talking about how his microwave was not working and drinking alcohol. I have disputed the charge, made a claim, have travel insurance and still have not received a refund. Meanwhile I had to pay for...