Find hotels near Centrale Shopping Centre, London from AED 193

"Pool was freezing ruined my daughters birthday trip staff did not seem to care and stood around talking in the spa area after being told we could'nt use the pool as it was too busy but when we got through there were 2 people in it! No doubt because the pool was so cold. "

"Very friendly staff. Clean hotel in convenient location for landmarks. No negative points "

"We arrived very early and we understand that check-in is at 3:00 pm, but we felt no effort was made to accommodate us sooner. After a long trip, we were hoping for a bit more flexibility or at least some alternative. We sat in a seating area of the hotel to rest for a while, but the sofas were taken away, supposedly for the restaurant, which left us without a place to sit comfortable. Also, the air conditioning was not cooling properly and we were quite hot during our stay, which made the experience uncomfortable. Overall, we believe there is room for improvement in both customer service and guest comfort. At least we had a safe place to stay, but for the amount of money we paid, we expected and deserved a much better experience. "

"We initially were given a room with no view but we paid for a room with a view. This was rectified quite quickly. There was a smell of sewage in the bar and lobby area. The down stairs toilet was out of action so that was the suspected cause of the smell. The location was great and the view once we got one was fab"

"The room was clean and was a big size! The location was also very ideal. It was in a safe neighborhood and was close to many great London attractions "

"Lovely hotel in a beautiful area "

"Basement room smelt musty or like moisture. Had to be changed rooms. Staff agreed it did smell. Moved to a new room. The room didn’t had any coffee cups. Also nowhere to put luggage, or anything really. The staff put towels on the bed and literally no where to put them other than the floor. Not well appointed. The staff were great though that’s the only saving grace. "

"Good location for station and nice pub for food. 2 minutes away"

"Excellent location to the tube and bus station for both of my tours. Breakfast had a lot varieties and delicious. My 19 year old son was denied check in as my flight was delayed until the next day, even though his name was listed as a secondary guest and room was paid in full. I had to change my booking to reflect the reservation to have his name as primary. This should not be necessary, but he was allowed to have a room afterwards. It was tiring for him to arrive after flying in from the U.S. and stressed that he didn’t have a room. Staff should have looked at reservations carefully first time to see all the names of guests. Besides initial frustration, room was adequate and completely renovated. Recommend to stay here again in London."