"We saw Mount Fuji early in the morning and it was breathtaking! Breakfast overlooking the forest behind the property was delicious and so beautiful. The onsen in our room was wonderful! Hotel staff were so welcoming and helpful! The shuttle bus from the station to the hotel made getting around Shuzenji accessible."
"We saw Mount Fuji early in the morning and it was breathtaking! Breakfast overlooking the forest behind the property was delicious and so beautiful. The onsen in our room was wonderful! Hotel staff were so welcoming and helpful! The shuttle bus from the station to the hotel made getting around Shuzenji accessible."
"our stay at the Hotel was wonderful. The staff was very kind , respectful and helpful.
The place was very clean. I will recommend the hotel to any one.
Thank you."
"our stay at the Hotel was wonderful. The staff was very kind , respectful and helpful.
The place was very clean. I will recommend the hotel to any one.
Thank you."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
This is the nicest hotel I think we've ever stayed in, and we travel a bit. I don't think I've ever stayed anywhere, regardless of price or rating, where there wasn't some small thing a bit off -- even five-star hotel rooms have some gross dusty corner, if you look hard enough. Not this one: absolutely everything was perfect, top to bottom, from the lobby to the bed to the discreet laundry machine in our room to the breakfast buffet. Not a dusty corner in sight. Breakfast was amazing, btw. We...
This is the nicest hotel I think we've ever stayed in, and we travel a bit. I don't think I've ever stayed anywhere, regardless of price or rating, where there wasn't some small thing a bit off -- even five-star hotel rooms have some gross dusty corner, if you look hard enough. Not this one: absolutely everything was perfect, top to bottom, from the lobby to the bed to the discreet laundry machine in our room to the breakfast buffet. Not a dusty corner in sight. Breakfast was amazing, btw. We...
The hotel is lovely. The room with the Mt.Fuji view was big with a couch & chair from which we could view the mountain to our heart’s content. The shower/bath was large and comfortable. The beds were firm. The room was clean. The staff was accommodating.
Fuji-Q amusement park is next door, but there was no noticeable noise in the hotel.
7-11 is on property. There are multiple options available for food.
Our only complaint is that the transportation options from the rail station were not...
The hotel is lovely. The room with the Mt.Fuji view was big with a couch & chair from which we could view the mountain to our heart’s content. The shower/bath was large and comfortable. The beds were firm. The room was clean. The staff was accommodating.
Fuji-Q amusement park is next door, but there was no noticeable noise in the hotel.
7-11 is on property. There are multiple options available for food.
Our only complaint is that the transportation options from the rail station were not...
Comfortable room and king size bed, excellent bedding, comfy mattress, only wish was for larger pillows. Good ac, very quiet room. Coffee and tea in room, great service from staff. Absolutely fabulous buffet breakfast and very short walk to omicho market. Will stay here again!
Comfortable room and king size bed, excellent bedding, comfy mattress, only wish was for larger pillows. Good ac, very quiet room. Coffee and tea in room, great service from staff. Absolutely fabulous buffet breakfast and very short walk to omicho market. Will stay here again!
Jennifer
Reviewed October 22, 2026Reviewed October 22, 2026
Very nice hotel. Staff was friendly and helpful. Rooms. while a little small, were clean and comfortable. The in-room washer/dryer combo was a great convenience. I will definitely stay here again on my next trip to Kanazawa.
Very nice hotel. Staff was friendly and helpful. Rooms. while a little small, were clean and comfortable. The in-room washer/dryer combo was a great convenience. I will definitely stay here again on my next trip to Kanazawa.
boyd
Reviewed November 27, 2024Reviewed November 27, 2024
Perfect stay at Hotel JAL City Toyama! The room was perfect and equipped with everything I needed. I especially loved the laundry information feature on the TV such a smart and convenient detail. The breakfast was delicious with great options, and the staff was extremely friendly, welcoming, and helpful during my stay. I would definitely stay here again!
Perfect stay at Hotel JAL City Toyama! The room was perfect and equipped with everything I needed. I especially loved the laundry information feature on the TV such a smart and convenient detail. The breakfast was delicious with great options, and the staff was extremely friendly, welcoming, and helpful during my stay. I would definitely stay here again!
Clean and helpful staff, very quiet location yet less than 10 minute flat walk to train station. Lovely private onsen.Wish we had the ability to make coffee in our room…
Clean and helpful staff, very quiet location yet less than 10 minute flat walk to train station. Lovely private onsen.Wish we had the ability to make coffee in our room…
Marlene
Reviewed November 16, 2023Reviewed November 16, 2023
Our stay in this hotel is amazing, they have an excellent service and they serve delicious food. The room is very clean and the whole facilities is clean. The location is perfect for all the tourist spots like most of the beautiful spots are less than 30 minutes drive. The staffs are very friendly and we highly recommend this place if you want comfortable vacation and convinient location on everything.
Our stay in this hotel is amazing, they have an excellent service and they serve delicious food. The room is very clean and the whole facilities is clean. The location is perfect for all the tourist spots like most of the beautiful spots are less than 30 minutes drive. The staffs are very friendly and we highly recommend this place if you want comfortable vacation and convinient location on everything.
JADELYN
Reviewed November 13, 2021Reviewed November 13, 2021
A truly unique and calm stay. The staff and amenities were as advertised and they have an amazing buffet breakfast that you must try. My room was clean and I had my own bathtub with termal water in my room.
Its in a great location with the museum of glass very close by!
I'll be staying here again.
Thank you for the wonderful experience.
A truly unique and calm stay. The staff and amenities were as advertised and they have an amazing buffet breakfast that you must try. My room was clean and I had my own bathtub with termal water in my room.
Its in a great location with the museum of glass very close by!
I'll be staying here again.
Thank you for the wonderful experience.
Cristina
Reviewed September 27, 2026Reviewed September 27, 2026
Beautiful 5-star hotel with excellent staff and comfortable rooms. The breakfast buffet was outstanding--definitely worth the money! Location is perfect--right outside of Nagano station (5 mins from train to hotel lobby). I'll stay here again for sure!
Beautiful 5-star hotel with excellent staff and comfortable rooms. The breakfast buffet was outstanding--definitely worth the money! Location is perfect--right outside of Nagano station (5 mins from train to hotel lobby). I'll stay here again for sure!